Overview
Zoho’s CRM for managing leads, contacts and sales pipelines. It connects with the wider Zoho suite of business apps such as Books, Invoice and Mail.
- Category
- CRM
- Main use
- Managing a sales team
- AI capability
- Has AI features
- Built for
- Small business (2–50), Mid-size (51–250), Large organisation
“AI capability” and “Built for” are ToolTarvern classifications to help you filter, not ratings. How we classify tools.
Who Zoho CRM is for
Small and mid-sized businesses that want a CRM inside a broad, connected suite of business apps.
Key features
- Lead and deal management
- Sales pipelines
- Workflow automation
- Zoho suite integration
These describe the product’s core, publicly documented purpose. We haven’t yet confirmed each one hands-on, and features vary by plan — check the official site for specifics.
Use cases
- Managing a sales team
- Automating lead follow-ups
- Reporting on sales performance
Integrations
Connects via: Public API, App marketplace, Zapier
As publicly listed by the vendor — not yet verified by ToolTarvern. This isn’t a complete list — check Zoho CRM’s own integrations directory for everything it connects to.
Platforms & availability
- Web browser
- iPhone / iPad
- Android
- Developer API
As publicly listed by the vendor — not yet verified by ToolTarvern.
Country availability: Not yet verified — some products restrict sign-ups, payments or features by country, so check before you commit.
Pricing & free plan
Pricing not yet verified by ToolTarvern. Software prices, currencies and plan limits change frequently and can differ by country, so we don’t publish numbers we haven’t checked.
See current prices on the official Zoho CRM pricing page. Tip: read our guide to understanding SaaS pricing pages.
Free plan: not yet verified.
Pros & cons
Not tested yet. We publish pros and cons only after we have used a tool ourselves. We would rather show nothing than invent an opinion. How we review tools.
Zoho CRM alternatives
HubSpot CRM
HubSpot’s customer relationship management system, the foundation of its wider marketing, sales and service software. It tracks contacts,…
- Main use
- Tracking sales leads
- Free plan
- Not yet verified
- Pricing
- Not yet verified
- Last reviewed
- Not yet reviewed
You may also need
Free tools and pages that help with the same job as Zoho CRM.
- Free tool WhatsApp Link Generator Let customers message you in one tap
- Free tool Quote Generator Send a quick quote to a new lead
Explore categories
- Category CRM tools Zoho CRM’s main category
- Category Email Marketing tools Follow up with contacts by email
- Category WhatsApp tools Talk to customers on WhatsApp
- Category Automation tools Connect your CRM to other apps
- Section All Business Browse every Business category
Transparency
- Last reviewed hands-on
- Not yet reviewed
- Profile last updated
- Facts checked
- Not yet checked by an editor
- Pricing checked
- Not yet checked by an editor
- Editorial review
- Not yet completed
- Country availability
- Not yet verified
- Affiliate disclosure
- We have no affiliate relationship with this company. The “Visit” link earns us nothing.
- Hands-on testing
- Not yet — this profile is based on public information
- Screenshots
- None yet
Zoho CRM is a trademark of its owner. ToolTarvern is independent and not affiliated with Zoho CRM unless stated above. Spotted something out of date? Email support@digitaltarvern.co.za.